Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?
As a Customer Success Manager at Smartly.io, you'll take ownership of your own customers from first week on, give consultative advice, scope and drive successful product trials and drive customer engagement. You function as the crucial link between customers, Meta, Pinterest, Snapchat, and TikTok and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.
This role is part of our Europe North Customer Success team and focuses on the Nordics market.
>> Learn more about our company culture and how we work at smartly.io/culturehandbook and
>> Check out why our customers choose us at www.smartly.io/why-smartly
Smartly.io combines the power of media automation, creative agility, and advertising intelligence in a next generation digital advertising platform.
We serve marketers across the largest media platforms, including Facebook, Instagram, Snap, Pinterest, TikTok, and Google. We manage about $4B in ad spend and help 700+ brands worldwide, including eBay, Uber, and TechStyle. Our technology and outstanding customer service help brands to reach and engage their audiences, and scale their results.
We offer growth-minded people opportunities to make an impact in a fast-paced, collaborative and inclusive environment built on a culture of trust, transparency, and feedback. You’ll work with a team of 650+ Smartlies, representing 60+ nationalities. We operate in 13 countries across 24 locations.
At Smartly.io, you can enjoy the freedom to harmonize work and personal life. On top of flexible hours, we offer a hybrid workplace where Smartlies can choose to work at the office, from home, or a bit of both. As a global, hybrid organization, we are mindful to collaborate in ways that allow everyone, everywhere to be productive and feel included.
Join our global team to reshape the future of digital marketing!
Learn more at smartly.io/careers and smartly.io/careers/life-at-smartly.
Research & Development
Intern (Fixed Term) (Trainee)