As the first-dedicated User Experience Researcher (UXR) for the Design organization, you will be the liaison on user insights in customer teams, customer success, sales, product management, engineering and the design team. You'll shape, run, and manage user experience research, user-tests and focus groups, and establish the standard for using user research to build a consistent and engaging product platform experience.
This is a key role in developing and integrating the discipline of UX research into product quality, vision and strategy with the actions following it. You can have a significant personal impact on the usability and desirability of the products we're building, as well as their impact on users within our customer teams and our business. As a very people-centric company, we want you to be the person who loves being the user experience research and service design champion. As a hands-on expert in all aspects of applied user experience research, service design, usability-testing, shaping company-wide user-experience KPIs to make the Smartly.io user experience be usable and desirable.
Smartly.io combines the power of media automation, creative agility, and advertising intelligence in a next generation digital advertising platform.
We serve marketers across the largest media platforms, including Facebook, Instagram, Snap, Pinterest, TikTok, and Google. We manage about $4B in ad spend and help 700+ brands worldwide, including eBay, Uber, and TechStyle. Our technology and outstanding customer service help brands to reach and engage their audiences, and scale their results.
We offer growth-minded people opportunities to make an impact in a fast-paced, collaborative and inclusive environment built on a culture of trust, transparency, and feedback. You’ll work with a team of 650+ Smartlies, representing 60+ nationalities. We operate in 13 countries across 24 locations.
At Smartly.io, you can enjoy the freedom to harmonize work and personal life. On top of flexible hours, we offer a hybrid workplace where Smartlies can choose to work at the office, from home, or a bit of both. As a global, hybrid organization, we are mindful to collaborate in ways that allow everyone, everywhere to be productive and feel included.
Join our global team to reshape the future of digital marketing!
Learn more at smartly.io/careers and smartly.io/careers/life-at-smartly.
Research & Development
Intern (Fixed Term) (Trainee)