Customer
Success Team

Customer Success teams work as strategic partners for leading brands, offering best-in-class solutions that bring together media buying, creative, and data to improve every step of digital advertising.

 

Open positions

Strong Relationships With Leading Global Brands

 

As a member of our Customer Success team, you’ll build and develop strong relationships with leading global brands like TechStyle, Uber, eBay and Under Armour.

Our Customer Success teams take ownership of customer accounts to power their online advertising strategies, give consultative advice, and drive customer engagement. They also directly impact the future of our platform by maintaining a tight feedback loop between our customers and our Product Development teams.

smartly-best-place-to-work-badges-1

 

CUSTOMER SUCCESS TEAM

What to Expect from Our Recruitment Process

 

Our recruitment process has three steps that test the depth of your social advertising knowledge and your ability to solve customer problems.

1
FIRST CALLS

Meet with the recruiter and hiring manager.

2
FIRST INTERVIEW

We assess the match between your experience and the role.

3
SECOND INTERVIEW

We'll try to get a better picture of your customer-facing skills.

4
FINAL INTERVIEW

Discuss with Customer Success leadership.