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IT Specialist

Position Details
Location New York
Commitment Full-time
Team Business Systems/IT

We're looking for a IT Specialist to make Smartly.io the best possible place to work! In this role, your focus is to support our US and LATAM based employees and offices. 

The ideal candidate is one who takes initiative, is detailed-oriented, a strong communicator, and thrives in a fast-paced work environment. You are an individual who possesses a strong ability to prioritize and complete tasks independently. You must have a growth mindset, know how to stay self-motivated and demonstrate a positive attitude. You are a standout colleague who is able to work effectively in a highly collaborative team. Reporting to Global IT, you will be part of a global team and have the opportunity to work on projects with employees all over the world!

As the IT Specialist at Smartly.io you will...

  • Device lifecycle management for our employees including office IT equipment and networks
  • Managing local contracts and procurement of  IT devices for both offices and employee devices and any supporting software or SaaS applications.
  • Support new hire On-/Off-Boarding: prepare new hire hardware, maintain local inventory accuracy, and assisting bi-weekly new hire orientation
  • Triage IT/helpdesk requests that come up in service management systems and in person.
  • Access management and support to the core internal IT services and tools
  • Ability to create, document, and implement standard operating procedures
  • Support IT related license optimization and renewal work
  • Support ISO 27001 compliance and security related development activities

We are looking for you if you have…

  • 3-5 years experience in a similar role, preferably in a start-up office environment
  • Experience with Mac/Windows OS systems
  • Experience with G Suite Administration, Slack, Google Meet/Zoom is a plus
  • Previous experience working  in IT infrastructure and support 
  • Ability to multitask and prioritize, comfortable to work independently and with a global team
  • Strong troubleshooting and problem-solving skills
  • Experience with APIs and low level code solutions/automations
  • MDM administration
  • Active Directory Administration
  • Strong verbal and written communication skills
  • Associates Degree required

Perks & Benefits…

  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Flexible in-office, hybrid, & remote work options depending on role 
  • Generous healthcare packages & mental health benefits
  • Monthly wellness benefit and learning reimbursement opportunities 
  • 401K plus matching & equity grants for all new Smartlies
  • Volunteer time off days & company donation matching opportunities 
  • Computer (MAC or PC), phone with plan, & Bose headphones 
  • And so much more…

#LI-BAILEY

 

 

Meet Smartly.io

Bringing brands and people together smartly. We are building a platform that combines media buying, creative, and data to automate every step of digital advertising.

We manage 4B€ in ad spend and serve more than 700 brands worldwide, including eBay, Uber and TechStyle. Our technology liberates marketers from manual work and allows them to focus on what matters. 

As a fast-paced growth company, Smartly.io offers opportunities to maximize your learning and amplify your impact. With colleagues from 62 nationalities, you'll work in a collaborative and inclusive environment built on a culture of trust, transparency, and feedback. Join our global team of over 800 Smartlies in reshaping the future of marketing. Learn more at smartly.io/careers and smartly.io/our-leadership-and-culture.

We are a hybrid workplace where Smartlies have the flexibility to work at the office, from home, or a bit of both. We also offer programs for short-term remote work globally. 

We are currently running fully remote recruitment processes due to the global pandemic. Read more here.

 

Reasonable accommodation for people with disabilities

Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at accommodations@smartly.io.

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IT Specialist

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