Smartly.io’s Support culture is different. Everybody contributes to Support at Smartly.io, and as a Support Solutions Engineer, you will be one of its ambassadors. We like to be a bridge between our product and our customers and break the possible silos between the teams.
Smartly.io has high ambitions, and we are looking for great talents to continue building our support function. Your role in this organization is to serve as a missionary in developing customer support solutions and processes to provide the best-in-industry support experience to our customers.
This role comes with great responsibility and requires a variety of skills:
Our industry is very fast-moving and you will be expected to ingest and digest a lot of information on a regular basis to keep yourself up-to-date.
Bringing brands and people together smartly. We are building a platform that combines media buying, creative, and data to automate every step of digital advertising.
We manage 4B€ in ad spend and serve more than 700 brands worldwide, including eBay, Uber and TechStyle. Our technology liberates marketers from manual work and allows them to focus on what matters.
As a fast-paced growth company, Smartly.io offers opportunities to maximize your learning and amplify your impact. With colleagues from 68 nationalities, you'll work in a collaborative and inclusive environment built on a culture of trust, transparency, and feedback. Join our global team of over 650 Smartlies in reshaping the future of marketing. Learn more at smartly.io/careers and smartly.io/our-leadership-and-culture.
We are a hybrid workplace where Smartlies have the flexibility to work at the office, from home, or a bit of both. We also offer programs for short-term remote work globally.
We are currently running fully remote recruitment processes due to the global pandemic. Read more here.
Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at firstname.lastname@example.org.