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Office Operations Specialist

Position Details
Location Helsinki
Commitment Full-time
Team Operations

We're now looking for a new addition to our Operations team to help make Smartly.io the best possible workplace. In this role, your focus will be ensuring everything runs smoothly at our quickly growing Helsinki office. Fixing potential problems before anyone notices them is an essential part of the role!

The ideal candidate takes the initiative, is organised, a strong communicator, and confident in a fast-paced work environment. You are an individual who possesses a strong ability to prioritize and execute tasks. You have a growth mindset, and you know how to stay self-motivated and demonstrate a positive attitude. You are a great teammate who can work effectively in a highly collaborative, global team and work on projects around the world. You will report to the Operations Manager in Helsinki.

As the Office Operations Specialist, you will...

  • Run Helsinki guest and logistics traffic.
  • Support new Smartlies onboarding by facilitating an Operations session covering equipment set up and software/systems practicalities.
  • Triage IT/helpdesk requests in the service management system and in person.
  • Ability to troubleshoot AV/video conferencing equipment + software and basic network and hardware issues.
  • Act as the main point of contact to the property manager and other Helsinki office vendors.
  • Work cross-functionally with regional and global teammates to cohesively execute a consistent positive employee experience across all offices.
  • Handle daily management of the office: including overseeing snacks/food/beverages for the office, ensuring sufficient stock of office supplies and equipment, mail/package deliveries.
  • Oversee facilities management software and coordinate employee hot desk reservations and on-site visitors.
  • Take care of special projects when needed.
  • Help with the weekly all-hands meetings via Google Meet.

We are looking for you if you have...

  • 1-2 years experience in a similar role, preferably in a start-up office environment.
  • Working knowledge of G Suite, Meet/Zoom is a plus.
  • Ability to multitask and prioritize – you are comfortable working independently and with a global team.
  • Strong verbal and written communication skills in English.
  • As we are a global company operating multiple time zones, occasional flexibility is needed in this role.

#LI-SL #LI-Hybrid

 

Meet Smartly.io

Bringing brands and people together smartly. We are building a platform that combines media buying, creative, and data to automate every step of digital advertising.

We manage 2.5B€ in ad spend and serve more than 650 brands worldwide, including eBay, Uber and TechStyle. Our technology liberates marketers from manual work and allows them to focus on what matters. 

As a fast-paced growth company, Smartly.io offers opportunities to maximize your learning and amplify your impact. With colleagues from 62 nationalities, you'll work in a collaborative and inclusive environment built on a culture of trust, transparency, and feedback. Join our global team of over 650 Smartlies in reshaping the future of marketing. Learn more at smartly.io/careers and smartly.io/our-leadership-and-culture.

We are a hybrid workplace where Smartlies have the flexibility to work at the office, from home, or a bit of both. We also offer programs for short-term remote work globally. 

We are currently running fully remote recruitment processes due to the global pandemic. Read more here.

Reasonable accommodation for people with disabilities

Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at accommodations@smartly.io.

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Office Operations Specialist

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