Client Partner (Paid Social and User Acquisition)
Location: San Francisco, Commitment Full-Time, Team Managed Services
Are you motivated by working closely with customers, solving their online marketing strategy challenges and building deeper relationships? Do you take pride in driving success for your customers and unlocking new opportunities to expand and grow their business? Have you led enterprise level accounts and guided a team to success?
As a Client Partner in the Managed Services team at Smartly.io, you will utilize your existing paid social expertise to own and drive the digital advertising campaigns and strategies for our biggest managed service customers and drive customer engagement. You will function as the owner and crucial link between customers, partners such as Facebook and Snapchat, and our product development team. With total ownership of your accounts and with the support of your client team, you’ll be at the forefront of the fast-paced online marketing industry, allowing you to continue to learn & develop at speed whilst also growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.
As Client Partner at Smartly.io, you will:Take ownership of your customer portfolio and lead the client teams working alongside youManage and optimize advanced digital advertising campaigns for our biggest managed service customers across all paid social/user acquisition channels (Facebook, Google, Snapchat etc)Work closely with customers to hone their online marketingDevelop and lead the execution of strategies to unlock greater performance and learningsBuild and utilize advanced campaign reporting to derive actionable insights and learnings to apply across accountsIterate and expand upon performance studies and tests to identify what pushes the needleRun weekly meetings and QBRs with our customers and their internal teamsProvide constant feedback to product development on how to improve the Smartly.io tool based on your first hand experienceWork together with our creative team to provide feedback and suggestions to the customers about improving creativesDevelop and maintain excellent knowledge and skills for Smartly.io tool and Social advertising in general so that you’re constantly able to solve customers’ problemsBuild, manage and develop strong relationships with customers and Facebook
We're definitely looking for you, if you:Are driven to combine the work of managing your own customers, running their online marketing campaigns and building long-term relationshipsHave previous experience leading a team of paid social expertsHave great communication skills to be able explain complex concepts clearly and efficiently and give consultative advice to help customers grow their performanceHave strong spoken and written communication skills.Have a minimum 5+ years of digital marketing experienceHave technical understanding and skills to be able optimize campaigns and analyze their resultsAre able and willing to travel for meetings, conferences and industry events
Desirables but not required:Previous experience in User Acquisition in the Gaming vertical.Experience or knowledge of channels such as Google UAC, app networks, display etc.
Who we are
Powering beautifully effective ads - Smartly.io automates every step of social advertising to unlock greater performance and creativity.
We are a global team of over 350 Smartlies, building a platform that automates creative production and ad buying at scale. We are #1 in social advertising, managing 2.5 billion euros in ad spend and serving more than 650 brands worldwide, including eBay, Uber and TechStyle. Our team has footholds in 17 cities around the world and represents 54 different nationalities.
We are growing fast and hiring for many interesting positions globally. Learn more at smartly.io/careers and smartly.io/culturehandbook.