Location: Helsinki, Commitment Trainee, Team Customers
We’re looking for sharp and tech-savvy Customer Solutions Engineers to join Smartly.io and help the largest online advertisers manage their online user acquisition. As part of our 6-month Launchpad program, we offer a steep learning curve, flexible starting dates all year round, and the chance to launch your career at Smartly.io by staying on as a full-time or part-time employee (thesis opportunities included.)
At Smartly.io, we automate everything in between creative production and ad buying for over 650 global brands. As a Customer Solutions Engineer, you’ll be responsible for both customer relationship management and deep-level technical problem solving. In other words, we want you to see around corners and fix customer problems before they appear.
You’ll work as a full-fledged team member from day one, managing customer onboarding and participating in strategic customer meetings. Customer Solutions Engineers also play a crucial role in maximizing product development speed, as they keep an eye on what manual work could be automated, and which best practices could be productized into features for all customers. You won’t just assist with technical implementations – such as building custom feed solutions in Python – but you’ll be a strategic partner to customers in their online marketing.
DL for applications: 31.3.2020. We read through the applications on a weekly basis during the application time.
How to apply:
Our recruitment process has five steps that give you a realistic glimpse of the job, but also test the depth of your technical knowledge, your problem-solving skills, and your ability to make informed decisions in a fast-changing environment. To see if we’re made for each other. Usually, the recruitment process takes 2-3 weeks from start to end.
STEP 1 – Introductory calls with our talent team and your potential team lead
STEP 2 – Crack a coding challenge to showcase your skills in basic web development
STEP 3 – Role interview and discussion on Facebook advertising concepts, your technical knowledge and passions with the team
Who we are
Powering beautifully effective ads. Smartly.io automates every step of social advertising to unlock greater performance and creativity.
We are a global team of over 350 Smartlies, building a platform that automates creative production and ad buying at scale. We are #1 in social advertising, managing 2.5 billion euros in ad spend and serving more than 650 brands worldwide, including eBay, Uber and TechStyle. Our team has footholds in 13 cities around the world and represents 43 different nationalities.
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