Location: Singapore, Commitment Full-time, Team Customers
Are you motivated by working closely with customers solving their social advertising challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to upsell?
We’re looking for a dynamic Customer Success Manager to join us, as part of our growing Growth Market team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.
As a Customer Success Manager (Growth Market) at Smartly.io, you’ll take ownership of a growing book of accounts, drive customer engagement and ensure customer success. You function as the crucial link between customers, partners like Facebook, and our Product and Engineering teams. You look forward to being part of a team of Humble Hungry Hunters dedicated to helping customers grow and get the most value out of their social advertising, delivering world-class support, challenging the status quo and building solutions for business needs and outcomes.
>> Learn more about our company culture and how we work at smartly.io/culturehandbook
Smartly.io hires people who are remarkably quick and passionate to learn new things because social advertising and platforms such as Facebook and Instagram evolve at a rapid pace. The recruitment process, which usually takes 3 weeks from start to end, is designed to give you a realistic glimpse of the job and an opportunity for both you and us to see if we're made for each other.
STEP 1 - Introductory calls with our talent team and your potential team lead
STEP 2 - Assignment where you’ll learn the essentials of Facebook advertising
STEP 3 - Interview where we’ll deep-dive into Facebook advertising concepts and discuss further about the role and expectations
STEP 4 - Smartly.io demo simulation
STEP 5 - Discussion with our leadership team
Who we are
Smartly.io automates every step of social advertising to unlock greater performance and creativity. We automate creative production and ad buying in one single platform.
We are a global team of over 350 Smartlies with footholds in 13 cities, serving more than 650 brands worldwide, including eBay, Uber and TechStyle.
We take ownership, optimize impact and maximize learning. Smartlies choose us and grow with us thanks to our company culture. Learn more at smartly.io/culturehandbook.
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