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Director of Sales Operations

Location: Helsinki, London, Commitment Full-time, Team Finance

We at Smartly.io have a fantastic opportunity to lead and build our new Global Sales Operations department. You would be responsible for leading and managing all Sales Operations functions, including data integrity, reporting, and process improvement.

 

The Sales Operations mission is to provide the Smartly.io's commercial teams the opportunity to maximize operational efficiency through accurate goal setting, measuring and tracking sales pipelines, sales performance and sales achievements. It can also drive improvements to key sales processes and ensure that teams are using the provided tools. Such as those for lead generation and Salesforce for recording activities and client contacts. You would also be responsible for ensuring sales operations consistency across Smartly.io, and will be reporting directly to the CFO.

 

This role can be based in Helsinki or London. The role will have frequent travel to other regions.

As a Director of Sales Operations at Smartly.io, you will

  • Build and lead a global team of Sales Operations 
  • Partner with the CRO to manage sales quarterly process including: Quarterly territory setting, team and individual target setting (new business and existing business targets), country, regional and global targets 
  • Be responsible for achievement tracking (at all levels) 
  • Be responsible for revenue forecasting by deep analysis of new and existing business
  • Meet frequently with the CRO to provide insights and recommendations for business improvement 
  • Take care of the sales compensation process including delivering centralized process for the quarterly compensation letter and target setting boilerplates
  • Drive new sales process improvements to ensure team performance is optimised especially in the handling/hand off of accounts between Sales and Customer Success and the handling of inbound leads and referrals 
  • Take care of CRM data integrity including the volumes of contacts, leads, opportunities, correct dashboard usage and reports, and ensuring data integrity throughout Smartly.io within Salesforce 
  • Provide analytical support to the CRO in order to develop and define goals and key levers for business growth and improvement 
  • Own and deliver weekly dashboard reporting for use at the weekly Leadership Team (LT) meeting, present recommendations or additional metrics which will drive optimised performance and efficiencies. 
  • Ensure regional (and country teams) adopt the business revenue forecast methodology and be prepared to produce new templates for the teams to use to assist in forecasting
  • Working closely with the Marketing function to ensure the MQL to SAL process is defined and followed in order to track effectiveness of Marketing activity across Smartly.io’s multiple lead generation sources and segments
  • We're definitely looking for you, if you

  • Have 5/7+ years’ experience in Sales Operations and/or FP&A
  • Are advanced in Microsoft Office skills- Excel (pivot tables, vlookups), Powerpoint, Word; SQL proficiency also desirable
  • Have exceptional analytical skills
  • Have ability to lead presentations at Smartly.io Leadership meetings 
  • Are detail and data driven
  • Have strong relationship management skills
  • Have experience and ability to lead a team
  • Are fluent in English 
  • Hold a BS / MS Degree or equivalent experience
  • Smartly.io hires people that are extremely quick to learn new things because online marketing and Facebook as a platform evolve incredibly fast all the time. Our recruiting steps are designed to give you a realistic glimpse of the job, but also to test your ability and willingness to learn quickly and apply the fast-changing concepts of online advertising to maximise positive impact for your customers.

    The recruiting process is an opportunity for both you and us to see if we're made for each other. Usually, the whole recruitment process takes 2-3 weeks from start to end.

    STEP 1- Introductory calls with our talent team and CFO/CRO

    STEP 2- Your drafted "My first 90 days plan as a Global Head of Sales Operations” - to be discussed together with the team at our office/ over a video call)

    STEP 4 - Smartly.io demo simulation where you need to convince us to start a trial with the Smartly.io tool - This is part of every recruitment process at Smartly.io, to stay close to the product and customers and to get to understand what our business is about!

    Who we are

    Smartly.io automates every step of social advertising to unlock greater performance and creativity. We automate creative production and ad buying in one single platform.

    We are a global team of over 350 Smartlies with footholds in 13 cities, serving more than 650 brands worldwide, including eBay, Uber and TechStyle.

    We take ownership, optimize impact and maximize learning. Smartlies choose us and grow with us thanks to our company culture. Learn more at smartly.io/culturehandbook.

    Position Details
    Location Helsinki, London
    Commitment Full-time
    Team Finance

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