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Head of US People Team

Location: New York, Commitment Full-time, Team People

Smartly.io is looking for an experienced HR Professional to lead our People Team in the Americas. This will be a challenging and rewarding opportunity. As we scale our US employee population you will have the dual responsibility of planning strategically and executing operationally.

Reporting to the Global Head of the People Team, this role offers a great combination of operational and strategic experience.  You will lead and deliver on daily HR operational tasks as well as managed the regional people/talent team in the US.

You will play a strategic role in the development compensation & benefits, performance management, learning & development, & career mapping/talent development programs as well as diversity & equality initiatives.

As the Head of the US People Team Lead you will:

  • Partner with team leads to provide counsel and advise on performance management, complex talent issues, compensation and leveling
  • Serve as advisor to team members on their career development and goals
  • Help to resolve employee relations issues, improve work relationships, build morale, increase productivity and retention between all Smartlies, team leads and leadership.
  • Analyze trends and metrics to develop solutions, programs and strategy that solve for future business needs
  • Serve as a primary example and beacon of the Smartly culture (Trust by Default, Take Ownership, Work Smartly, Solve Customers’ Problems, Maximize Learning & be a Hungry, Humble, Hunter)
  • Liaise with external payroll & benefits provider to ensure optimal service and resources for Smartlies 
  • Provide guidance and input on business unit restructures, workforce planning and succession planning
  • Identify & execute training needs for business units and individual executive coaching
  • Partner with internal teams to develop policies & processes to ensure compliance with local, federal & global employment & regulatory law while balancing business critical needs
  • Partner with the people operations team to ensure that all people related data is registered and tracked accurately in real-time
  • Act as a point of contact for all HR issues in the Americas, and use good judgment in escalating and/or asking for support as appropriate
  • We're definitely looking for you, if you:

  • Have 8+ years experience in executing operational HR tasks with extreme efficiency and limited resources (Self starter and finisher!)
  • Have developed HR knowledge and experience with multiple disciplines including employee relations, performance management, employment law, compliance, compensation practices and strategy, career pathing and inclusion and diversity
  • Have had at least one work experience in a global, high growth/start-up SaaS or tech organization
  • Have experience designing, building and leading the implementation of strategic scalable HR initiatives
  • Prioritize other’s business critical needs over your own and focus on the growth and development of those around you aligning with the principles of a servant leader management philosophy
  • Prioritize culture and values as the keys to growing a successful business
  • Are resilient and maintain composure to remain positive under pressure and continually evolving circumstances
  • Have strong consultative coaching skills and the strength of personality to motivate and inspire your team and the broader Smartly organization
  • Manage your time and priorities well to achieve hard-set goals
  • Communicate effectively with all areas of the organization including senior leadership to build credibility as a valued partner
  • Additional Requirements:

  • Experience managing a team of HR and Talent professionals
  • Legal right to work in the US
  • Bachelor's Degree or higher
  • SHRM Certification a plus
  • Natural curiosity, an ability to learn quickly and self manage are necessary to succeed.
  • Who we are

    Smartly.io automates every step of social advertising to unlock greater performance and creativity. We automate creative production and ad buying in one single platform.

    We are a global team of over 350 Smartlies with footholds in 13 cities, serving more than 650 brands worldwide, including eBay, Uber and TechStyle.

    We take ownership, optimize impact and maximize learning. Smartlies choose us and grow with us thanks to our company culture. Learn more at smartly.io/culturehandbook.

    Position Details
    Location New York
    Commitment Full-time
    Team People

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