Location: Helsinki, Commitment Trainee, Team Service Operations
Joining Smartly.io Service Operations Launchpad gives you an opportunity to deepen your tech skills by taking on both technical and business-related challenges for the largest and advanced online advertisers globally. You will have the opportunity to work closely with our Engineering, Product, and Marketing teams and learn from all of them.
Some companies might see customer support as a necessary evil. We decided to put customer support at the very heart of our organization. We are close to our customers and close to our product. Everybody does customer support at Smartly.io, and we are offering you a seat in the team that makes this all happen.
The Service Operations team develops tools and processes to ensure quality customer service globally, drive self-serve product improvements, and provide situational awareness internally. You’ll be a frontline firefighter and a system builder, making sure all the valuable feedback from our customers is heard and turned into action.
We’re looking for sharp and tech-savvy Service Operations Engineers to join our team. As part of our 6-month Launchpad program, we offer a steep learning curve, flexible starting dates all year round, and the chance to launch your career at Smartly.io by staying on as a full-time or part-time employee.
DL for applications: 31.1.2021.
Still not sure what this role and team is about? Check some more information about the team in our blog: https://www.smartly.io/blog/not-your-typical-tech-support-introducing-our-service-operations-team
Who we are
Powering beautifully effective ads - Smartly.io automates every step of social advertising to unlock greater performance and creativity.
We are a team of over 400 Smartlies, building a platform that automates creative production and ad buying at scale. We are #1 in social advertising, managing 2.5 billion euros in ad spend and serving more than 650 brands worldwide, including eBay, Uber and TechStyle. Our team has footholds in 17 cities around the world and represents 54 different nationalities.
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Reasonable accommodation for people with disabilities
Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at firstname.lastname@example.org.
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