Location: New York, Commitment Full-Time, Team Enterprise Customer Success
Are you motivated by building strategic partnerships with our customers? Do you get a kick out of expanding our services across our key accounts? Do you enjoy creating and executing a plan across teams?
Smartly.io is at the forefront of a seismic shift in the way marketers communicate with consumers and prospects redefining the customer journey experience as they engage with brands. Given our incredible growth, we are looking to add several accomplished and highly motivated Individual Contributors to our Team who will be responsible for growing Smartly.io’s existing business in North America.
As a Customer Success Partner at Smartly.io, you will put your consultative instincts to use, and unleash your drive for accelerating existing business growth. You will be managing key Strategic Accounts and performance advertisers to offer innovative solutions at the cutting edge of the digital marketing industry. You will build and manage trust-based customer relationships with large advertisers while understanding customer needs and delivering value-based solutions to them. As we have seen, certainly more than ever in the last 200 days, it matters how online platforms interact with consumers and deliver the right experience for both new and familiar brands.
We are highly focused on the idea of putting Customers First. Quite simply, the more you focus on helping your customers succeed, the more successful you will be. You will become a “trusted advisor” and create win-win outcomes that benefit both Smartly.io and our clients.
Who we are
Powering beautifully effective ads - Smartly.io automates every step of social advertising to unlock greater performance and creativity.
We are a team of over 400 Smartlies, building a platform that automates creative production and ad buying at scale. We are #1 in social advertising, managing 2.5 billion euros in ad spend and serving more than 650 brands worldwide, including eBay, Uber and TechStyle. Our team has footholds in 17 cities around the world and represents 54 different nationalities.
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Reasonable accommodation for people with disabilities
Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at firstname.lastname@example.org.
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