Ride-sharing company Uber operates in dozens of cities across the EMEA region. Uber EMEA was rapidly scaling its Facebook advertising while building its ad operations team. Uber needed help to audit and restructure hundreds of existing EMEA campaigns while maintaining smooth and efficient operations during the transition time.
How to consolidate campaign management, optimization, and reporting on a single platform without compromising performance?
Smartly.io was chosen as Uber’s exclusive Facebook Marketing Partner for the EMEA region. Smartly.io’s Managed Onboarding service type ensured that all campaigns were transferred to the platform smoothly. During this two month period, Smartly.io account managers restructured multiple existing Facebook campaigns into a new streamlined structure. All campaigns were rebuilt and relaunched under a new account, each with a newly optimized ad set structure
Smartly.io rebuilt the campaigns to focus on high reach audiences that were optimized with Facebook’s Optimized CPM (oCPM) bidding type. Uber had previously tested a variety of audience segmentation strategies, but as its product is popular among a large number of people, ad sets performed best when they were targeted to broad, general population audiences in each market. All campaigns were consolidated to use the minimum number of ad sets for eciency and ease of management.
The combination of a lightweight, in-house setup and Smartly.io’s platform drastically reduced the amount of manual work needed to manage campaigns.