Data Analyst, Business and Product Analytics
Smartly.io is looking for a customer success and product analytics focused Data Analyst to join our Analytics and Business Intelligence team! Our centralized analytics team works with different parts of the organization, spanning from Product Management and Design to Customer Success, Marketing and Financial Planning and Analysis.
You will work with different types of data, ranging from sales and revenue data to in-app user interactions. Our goal is to develop a unified view of crucial business and product metrics, such as engagement, revenue development, and key action monitoring. We operate in a rapidly evolving business environment, working with the world's most advanced advertisers. This means that our business is constantly changing and we need reliable ways to estimate where we are and where we are going in terms of our customer metrics.
You will work as a part of a wider analytics and business intelligence team that automates operations by creating internal BI tools, dashboards and internal data warehouses. Your primary stakeholders will be our Customer Success and Product Management organizatios.
As a Data Analyst at Smartly.io, you will:
- Work closely with our Customer Success Operations, Product Management and Product Design teams to build and optimize our customer experience with data.
- Build, develop and maintain reporting of key product adoption metrics
- Develop an understanding of our product data and help develop our tracking of key features.
- Have end-to-end ownership of data: define data requirements and dive deep into data sets to provide actionable insights.
- Develop an in-depth understanding of what drives our customer and product success
- Be an important part of our higher level data driven decision making process as well as day-to-day business operations
What we are looking for:
- Skills in writing complex analytical SQL queries (we use Snowflake and PostgreSQL as our warehouses)
- Proficiency in one or more BI and visualization tools like Looker, Periscope, Tableau or Power BI (we use Tableau and Redash at Smartly.io)
- Strong communication and presentation skills, you can turn data into stories and actionable insights
- Experience with business & product analytics or a strong interest in the field
- Basic understanding of data warehousing
- Basic knowledge of typical key business KPIs for SaaS companies
- Basic understanding of financial processes, including forecasting, target setting, and budgeting
#LI-IT1 #LI-hybrid
Meet Smartly.io
Smartly.io combines the power of media automation, creative agility, and advertising intelligence in a next generation digital advertising platform.
We serve marketers across the largest media platforms, including Facebook, Instagram, Snap, Pinterest, TikTok, and Google. We manage about $4B in ad spend and help 700+ brands worldwide, including eBay, Uber, and TechStyle. Our technology and outstanding customer service help brands to reach and engage their audiences, and scale their results.
We offer growth-minded people opportunities to make an impact in a fast-paced, collaborative and inclusive environment built on a culture of trust, transparency, and feedback. You’ll work with a team of 650+ Smartlies, representing 60+ nationalities. We operate in 13 countries across 24 locations.
At Smartly.io, you can enjoy the freedom to harmonize work and personal life. On top of flexible hours, we offer a hybrid workplace where Smartlies can choose to work at the office, from home, or a bit of both. As a global, hybrid organization, we are mindful to collaborate in ways that allow everyone, everywhere to be productive and feel included.
Join our global team to reshape the future of digital marketing!
Learn more at smartly.io/careers and smartly.io/careers/life-at-smartly.